Shipping Policy

Last Updated: 12 September 2026

Thank you for shopping with FLASHFINDTREASURE. We aim to provide reliable and transparent delivery services for all orders placed through our website.

1. Shipping Destinations

We currently ship orders to customers within the United Kingdom only.

At this time, we do not offer international shipping.

2. Shipping Cost

We currently offer free standard delivery within the United Kingdom.

There are no standard delivery charges for eligible UK orders unless otherwise stated on the product page or at checkout.

3. Order Processing

Orders are normally processed and dispatched within 1 working day after payment has been successfully received.

Orders placed on weekends or UK public holidays may be processed on the next working day.

Once your order has been dispatched, you will receive relevant delivery information where tracking is available.

4. Standard Delivery

Our estimated standard delivery time is:

3–5 working days after dispatch

Please note that delivery times are estimates and may vary depending on the delivery address, courier service, public holidays, severe weather, or other circumstances outside our reasonable control.

5. Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

You can use the tracking information supplied to monitor the progress of your delivery.

If you have not received your tracking information or have questions about your delivery, please contact our customer support team.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please check your:

• Full name

• House or building number

• Street name

• Town or city

• Postcode

• Contact telephone number, where required

We are not responsible for delays or additional costs caused by an incorrect or incomplete delivery address supplied by the customer.

7. Delivery Delays

Although we aim to meet the estimated delivery times stated above, delays may occasionally occur due to circumstances outside our reasonable control.

These may include:

• Severe weather

• Courier delays

• Public holidays

• Transport disruption

• Industrial action

• Incorrect or incomplete delivery information

• Unexpected operational or logistical issues

If your order is delayed, please contact us and we will provide reasonable assistance in checking the delivery status.

8. Missing or Undelivered Orders

If your order has not arrived within the expected delivery period, please contact us so that we can review the delivery status.

Please provide your order number and the email address used when placing the order.

We may work with the relevant delivery provider to investigate the issue and determine the appropriate next steps.

9. Damaged Packages or Products

Please inspect your package when it arrives.

If your product has been damaged during delivery, please contact us as soon as reasonably possible.

Where appropriate, we may ask you to provide photographs or other information showing the damage so that we can investigate the issue and provide an appropriate remedy.

10. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us promptly.

Please provide your order number and details of the issue. We will review the order and take appropriate steps to resolve the matter.

11. Delivery Restrictions

Some delivery locations or products may be subject to additional delivery restrictions.

If a particular product cannot be delivered to your address, this will be communicated where reasonably possible before or during the purchasing process.

12. Contact Us

If you have any questions about shipping or delivery, please contact us:

FLASHFINDTREASURE

Business Address:
HOUSE NO 1 CROMPTON ROAD
BIRMINGHAM
UNITED KINGDOM
B20 3QQ

Email: flashfindtreasure01@gmail.com

Phone: +44 7512 440660

We aim to respond to shipping and delivery enquiries as soon as reasonably possible.

This Shipping Policy is intended to provide clear and transparent information about delivery arrangements for FLASHFINDTREASURE customers in the United Kingdom.