Terms of service

Terms of Service

Last Updated: 12 September 2026

Welcome to FLASHFINDTREASURE. These Terms of Service explain the rules and conditions that apply when you access or use our website and purchase products from us.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Us

FLASHFINDTREASURE

Business Address:
HOUSE NO 1 CROMPTON ROAD
BIRMINGHAM
UNITED KINGDOM
B20 3QQ

Email: flashfindtreasure01@gmail.com

Phone: +44 7512 440660

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

  • Violate applicable laws or regulations

  • Infringe the rights of others

  • Interfere with the operation or security of our website

  • Attempt to gain unauthorised access to our systems

  • Introduce malicious software or harmful code

  • Use our website for fraudulent or unlawful activities

We reserve the right to restrict or suspend access where we reasonably believe that the website is being misused.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor variations in colour, appearance, packaging, or other product characteristics may occur due to screen settings, manufacturing variations, or product updates.

If you have questions about a product before purchasing, please contact our customer support team.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and may offer an alternative solution or provide a refund where appropriate.

We reserve the right to limit quantities or discontinue products where reasonably necessary.

5. Prices and Payment

All prices displayed on our website are shown in the applicable currency at the time of purchase.

Prices may change from time to time, but changes will not normally affect an order that has already been accepted.

Payment must be successfully authorised before an order can be processed.

We may use third-party payment providers to securely process transactions. We do not normally store complete payment card details on our own systems.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

  • A product is unavailable

  • There is an obvious pricing or product information error

  • Payment cannot be authorised

  • We suspect fraudulent or unlawful activity

  • There are circumstances beyond our reasonable control

If we cancel an order after payment has been received, we will arrange an appropriate refund.

7. Delivery

We currently ship to customers within the United Kingdom only.

We offer free standard UK delivery.

Orders are normally dispatched the same or next working day, with estimated standard delivery taking 3–5 working days after dispatch.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

For further information, please refer to our Shipping Policy.

8. Returns, Refunds and Cancellations

Your rights to return products, cancel an order, or receive a refund are explained in our Return & Refund Policy.

Nothing in these Terms of Service limits or excludes any consumer rights that cannot legally be excluded under applicable UK law.

9. Faulty or Incorrect Products

If you receive a product that is faulty, damaged, incorrect, defective, or not as described, please contact us as soon as reasonably possible.

We will review the issue and provide an appropriate remedy in accordance with applicable UK consumer protection laws.

10. Intellectual Property

Unless otherwise stated, the content available on our website, including text, product descriptions, graphics, images, logos, page layouts, and other materials, is owned by or licensed to FLASHFINDTREASURE.

You may not reproduce, distribute, modify, copy, publish, or commercially exploit our website content without appropriate permission.

11. User Information

When placing an order or contacting us, you agree to provide information that is accurate, complete, and up to date.

You are responsible for ensuring that your contact and delivery information is correct.

We may use information provided by you in accordance with our Privacy Policy.

12. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These services may include payment processing, delivery services, analytics, hosting, or other business-support services.

We are not responsible for the content, availability, security, or privacy practices of third-party websites that are outside our control.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify website features for maintenance, security, updates, or other operational reasons.

14. Limitation of Liability

Nothing in these Terms limits or excludes liability where doing so would be unlawful under applicable law.

Subject to this, FLASHFINDTREASURE will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory rights as a consumer.

15. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transport disruption, strikes, government actions, technical failures, or other events that could not reasonably have been prevented.

Where possible, we will take reasonable steps to minimise the impact of such events.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, services, or legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

Your continued use of our website after changes are posted means that the updated Terms will apply to future use of the website.

17. Governing Law

These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you under applicable law.

Any disputes will be handled in accordance with the applicable laws and jurisdictional rules.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

FLASHFINDTREASURE

Business Address:
HOUSE NO 1 CROMPTON ROAD
BIRMINGHAM
UNITED KINGDOM
B20 3QQ

Email: flashfindtreasure01@gmail.com

Phone: +44 7512 440660

We aim to respond to customer enquiries as soon as reasonably possible.

These Terms of Service are intended to provide clear information about the use of the FLASHFINDTREASURE website and the purchase of products from our store.